Inside Sales Support - Field

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role: 

In this role you’ll be responsible for supporting our Key Account Management (KAM) team aligning with the company’s key strategies, maximizing value to the customers, and increasing the company’s revenue.

Job Responsibilities:

• Interact directly with Account Managers and extended Support Team (Pre-Sales Engineers, Supplies & Services Account Rep, Field Service Managers, Project Managers)
• Follow up on opportunities and quotes, in prioritization and alignment with the Account Managers, facilitating accurate forecasting, and maximizing revenue generation.
• Proactively manage data in assigned accounts ensuring it is complete and up to date (account information/Contacts/Install Base/Competition).
• Coordinate among different stakeholders in order to address complex deals/quotations and preparation upfront of the presentation.
• Prospect new customers to capture new opportunities.
• Install Base Opportunity management and qualification of automatically generated renewal opportunities, together with the account owner.
• Ensure Customer Satisfaction is at the highest level and get ahead of any major issues in coordination with the customer help desk team.
• Monitor Projects Schedule and Delivery.
• Provide support for Quarterly Business Reviews.
• Customer Digital Engagement and prospecting through LinkedIn navigator.

Job Requirements:

• Fluent in French and English. 
• B.A. or B.S. degree, preferably in Business Administration or Marketing.
• Ideally, have at least 1-year of sales experience with a proven track record achieving goals and connecting with customers.
• Team player and passion for sales.
• Effective verbal communication skills (in-person, conference calls, presentations) and business writing proficiency (transactional – emails; informational - call reports, meeting minutes; persuasive - customer proposals).
• Understanding of CRM (such as SalesForce.com) and MS Office applications (Excel, Word, PowerPoint and Power BI).
• Strong analytical skills.
• Must be able to perform in a fast-paced environment and effectively handle competing priorities and timelines.
• Desire to grow career in sales organization and future ability to move into a field-based account management role.

Work Arrangement : Remote

Pay Range: $28.00 - $37.00 per hour 

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact keenehr@markem-imaje.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Sales