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Technical Service Engineer

Date: Apr 28, 2021

Location: Warsaw, PL

Company: Dover Corporation

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Solaris Laser, part of Markem-Imaje, is a world-leading manufacturer of industrial Fiber and CO2 laser coding, marking, and engraving systems. We specialize in development of laser systems for Static and Dynamic product coding – while products are in movement.

 

 

Are you hands-on, proactive and customer-oriented Technical Service Engineer willing to join an international company?

 

In this role you’ll be… a part of our technical service team in Poland, providing technical support to our local, as well as global customers in the area of laser marking and coding equipment.

You’ll have an opportunity to… develop your professional career in a highly professional environment with innovative equipment.

You should possess… at least 2-3 years of experience working in field technical service, having previously studied or gained working certification in mechanics, electronics, networking or software.

 

Great package including Bonus, CAREER Growth and Great Benefits…

 

Main Activities / Responsibilities:

 

• Perform in-house RMA repairs
• Perform pre-installations, Installations and maintenance activity of laser systems.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes.
• Work in partnership with the sales teams to assist with sales revenue targets and revenue growth.
• Travels around Poland possible, occasional requirement to travel globally to attend training and meetings.

 

General Skills:

 

• At least 2-3 years’ experience in a similar role.
• Expert knowledge of technical products, ideally in laser coding and marking product range.
• Excellent communication skills.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Ability to follow procedures and plan time effectively.
• Ability to manage multiple tasks.
• Polish and English languages at communicative level.
 
 
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All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

 


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