Technical Writer

Solaris Laser is a world-leading manufacturer of industrial Fiber and CO2 laser coding, marking, and engraving systems. We specialize in development of laser systems for Static and Dynamic product coding – while products are in movement.
Solaris is part of Markem-Imaje, a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand. 

The Role:
We are looking for a self-motivated, confident and passionate person who understands electro technical devices and has a high level of technical aptitude paired with an interest in driving customer satisfaction.
In this role you’ll be supporting the documentation of the projects, products and services at the customer as defined and expected by the company.
You’ll have an opportunity to ensure high-quality documentation, taking into account all related areas, in particular sales and service, taking into account the economic interests of the company.
You should possess knowledge in the area of hardware / software documentation, technical editing and current documentation tools.

What you will do: 

• Create clear, organized external and internal documents for stakeholders.
• Develop standards and protocols with team members for project documentation.
• Maintain stylistic, notational, and organizational standards to unify communications.
• Develop user-facing tutorials and documentation to improve the customer experience.
• Edit existing content to conform to relevant standards and maximize clarity.
• Creation of functional specifications, system documentation, project documentation, documentation accompanying development, software documentation, test and acceptance specifications as well as work instructions and forms for quality assurance and quality management
• Creation of internal and external documents, service instructions and test documents
• Acquisition and coordination of the entire documentation management
• Participation in the development of documentation and user interfaces with the responsible departments (technology, marketing, development, etc.)
• Ensuring a good communication culture externally and internally
• Incorporation of strategic guidelines into day-to-day operations

What you need to have: 

• At least 3 years of professional experience in a comparable environment
• Knowledge in the area of hardware / software documentation, technical editing and current documentation tools
• Writing skills
• Customer centric attitude
• Communication skills
• Good analytical thinking skills
• Structured and analytical way of working, even under increased work pressure
• Very good product and service knowledge
• High sense of responsibility
• Very good knowledge of English

Ideal competencies:

• Technical or engineering training or comparable qualification through professional experience

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

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All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: EMEA : Poland : Masovia : Warsaw

Sub Division : Others Support Functions Poland

Job Requisition ID : 49669