Admin and CRM Representative

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.  

We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier. 

職務名稱：行政暨CRM專員(Admin and CRM Representative)

地址：台湾新北市中和區景安路50號6樓

What you will do:

• 行政支援與日常營運（約70%）

• • • 跨部門流程處理：負責部門日常行政事務、公文簽核、採購、請款與費用報銷等作業。
    • 文件與進度管理：整理與維護部門內部檔案、合約、會議紀錄，並協助跨部門事項之追蹤。
    • 團隊後勤支援：協助行銷、業務或客服團隊處理臨時性行政專案與活動後勤支援。

• CRM系統運作與專案協作（約30%）

• • • 資料維護與報表整理：負責CRM系統內的客戶資料建檔、定期更新與維護，確保資料正確性，並定期產出每月基礎營運報表。
    • CSAT客訴與反饋分流：收集並整理來自CRM管道的客戶常見問題與反饋，統整後分派至相對應部門處理。

What you need to have:

• 個人特質：細心度高、具備良好的溝通協調能力與團隊合作精神。
• 辦公軟體：熟練使用 Microsoft Office（Word、Excel、PowerPoint、Outlook）及 Google Sheets，並具備基礎資料處理能力（如：VLOOKUP、樞紐分析表等）。
• 系統與工具經驗（具備以下一項以上經驗者佳Salesforce、SAP、LINE 官方帳號 LINE OA等營運系統)。
• 輔助工具：Canva 等設計工具經驗。

What we offer:

• A great job, highly professional environment and friendly work culture
• Growth Opportunities within international environment
• Internal training and opportunity
• Passionate leader and good teamwork environment
• Group Term Life & Critical Illness Insurance
• Annual health check
• Annual leave
• Employee Assistance Program

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you!

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

#LI-DNI

Work Arrangement : Onsite 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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This position may be located in : APAC : Taiwan : Taipei City : Taipei City 

Sub Division: Asia Zone - Taiwan 

Job Requisition ID: 68112

Job Function : Administrative